COVID-19 – Safety Protocols

COVID-19 – Safety Protocols 2020-09-15T11:59:18-07:00

General Protocols

Sealy Tutoring is committed to providing a safe and healthy learning environment for its students, as well as its tutors. The following safety measures have been developed given the guidelines from BC Public Health, the BC Centre for Disease Control, and WorkSafe BC, effective September 9th, 2020.

If a Student or Tutor is Sick

If a student or a tutor is feeling sick on the day that they have a session scheduled, and in particular, is experiencing symptoms of influenza (the flu) or the common cold, they must not engage in any in-person sessions, and must not do so until they no longer feel ill / have those symptoms. Sealy Tutoring will continue to allow same-day cancellations for illness (for both students and tutors) without any charges or fees. In the event that a tutor or student is feeling ill, they are welcome to reschedule their session to an online session if both the tutor and student are able, and want to do so.

Daily Health Screening

All tutors and students must complete a health screening each day prior to entering any of our Tutoring Centres. Questions include:

1. Do you have symptoms of the common cold, influenza, COVID-19 or other respiratory disease?

2. Have you been identified by Public Health as a close contact of a confirmed case of COVID-19?

3. Have you travelled to any countries outside of Canada, including the United States, in the last 14 days?

If YES to any of the above questions, the student / tutor will not be allowed to enter the Tutoring Centre.

If You Contract / Are Exposed to COVID-19

If a student, tutor, or staff member contracts COVID-19, or is asked to self-isolate due to potential exposure to COVID-19, they are required to notify our office immediately either by phone (604-900-9808) or by email (info@sealytutoring.com). We will then inform all students, parents, tutors, and staff that may have been in contact with that person of the potential exposure, and ask that they self-monitor for potential symptoms for two weeks, and refrain from visiting any of our facilities and engaging in any in-person services if they exhibit any symptoms.

Entry Protocols

All students and tutors will be asked to sanitize their hands upon initially entering the Tutoring Centre. Hand sanitizer will be provided at the entrances of all facilities.

If you are waiting for a session or drop-in entry time, we would ask that students and tutors wait in the taped off / designated weighting areas. If there is not sufficient space in the waiting areas, we would ask that students wait outside of the Tutoring Centre until it is time for their session.

Directional Flows

Arrows on the floor will indicate the prescribed directional flows for students and tutors through the Tutoring Centres. All students and tutors are asked to respect the prescribed flows at all times to help maintain social distancing in our Tutoring Centres.

Parents Accompanying Students

To limit the number of people in our facilities, we ask that parents not accompany their students to their sessions, unless the parent is required to attend with the student for some reason.

Payments

We will no longer be accepting physical payments at our Tutoring Centres. Payments can be made either by e-transfer or by credit card through our online system. Credit card payments can be setup online, or over the phone with our office. If a parent wishes to pay by cheque, they can do so by mailing the cheque to the address below:

803 – 1238 Melville Street

Vancouver, BC

V6E 4N2

Personal Protective Equipment

Tutors will be required to wear masks at all times when they are working drop-in sessions, and during any 1-on-1 sessions where they are not able to maintain a 6 ft / 2 m distance from the student at all times. Students and parents will be required to wear masks anytime they are in common areas at the Centres, and as they are moving to and from their seat for their session. Once they have sat down, students are able to remove their mask for the duration of their session if they like.

Plexiglass Separators

Plexiglass separators will be installed between tables in the drop-in space in any situation where 6 ft / 2 m separation cannot be accommodated between students at different tables. Two students will not be permitted to sit at the same table unless they come together / share a cohort group outside of tutoring.

Cleaning Protocols

Additional cleaning and sanitation will be performed at our Tutoring Centres. In particular:

  • Tables and chairs will be sprayed and wiped with disinfectant spray between sessions; and
  • All tables, chairs, whiteboards, and contact surfaces will be sprayed and wiped with disinfectant spray at the end of each evening.

Learning Resources

Sealy Tutoring’s textbooks / workbooks at our Tutoring Centres will not be available for tutor or student use. Students are asked to bring their own materials to their sessions, as no shared materials will be available at the Tutoring Centres. Whiteboards, whiteboard markers, and whiteboard erasers are only to be used by the tutors. Whiteboard markers and erasers are not to be shared between tutors, or between tutors and students. Tutors will claim a whiteboard marker and eraser for the duration of their time at the Centre, and will sanitize those materials at the end of their shift. All whiteboards will be sprayed and wiped with disinfectant spray at the end of each evening.

Food and Beverage

Food and beverage will be permitted for both students and tutors, but no communal food will be available for tutors, and no sharing of food will be permitted at the Tutoring Centres. All food items will need to be taken with the student / tutor when they leave at the end of their session / shift, and any food items left at the Centres will be discarded.

Other Materials

Any materials that students bring with them to the Centre for their sessions will need to remain with the student at all times, and will need to be removed by the student at the end of their session. Tutors will be provided with limited storage space for items that they might bring (e.g. jackets, backpacks, etc.), and will be asked to limit the materials that they bring to the Centre with them for their sessions as much as possible.

Session Protocols – 1-on-1 Sessions

For students doing 1-on-1 sessions, we encourage students to use our online tutoring program, as this is the safest way for us to provide 1-on-1 tutoring. For those that wish to use in-person services, below are the safety guidelines for 1-on-1 tutoring.

1-on-1 Sessions at Tutoring Centres

All 1-on-1 sessions must be scheduled in advance. Students are asked to arrive at the Tutoring Centre no more than 5 minutes before their session start time in order to limit the number of students in the Tutoring Centre. During their session, the student will be required to stay in their assigned room unless they need to use the washroom. Once their session is complete, they will be asked to leave the Centre, and will not be able to wait in the Tutoring Centre.

1-on-1 sessions will be booked at 15-minute intervals, and bookings will be staggered in order to limit the number of students entering / leaving the Tutoring Centre at a time. All 1-on-1 sessions will be assigned a room, and tutors will be asked to try to host all of their sessions in an evening in the same room to limit tutor movement in the Centre.

1-on-1 Sessions In-Home

For in-home sessions, the host students / parents are required to ensure that their home environment adheres to the same protocols that are outlined in this document.

Session Protocols – Drop-In Sessions

Drop-in sessions will need to be pre-booked, with a prescribed entry time provided to the student at the time of pre-booking. Pre-booking will be available over the phone, online, and through our mobile app. Students will only be able to enter during their allotted entry time, and a student that is late for their entry time may not be permitted to participate in the drop-in on that day. We would ask that only the student participating in the session comes into the Centre, and that parents refrain from dropping their students off unless it is required for some reason. Once a student is in their seat, they will be required to stay in their seat for the duration of their session, unless they need to use the washroom. Students will not be able to move around the drop-in space during their session.

The capacity of the drop-in will be limited to ensure social distancing between the students that attend. If a student attempts to book a session once the capacity has been reached, they will be put on a waiting list, and will be notified if a spot opens up.

Revisions to Protocols

As the situation with COVID-19 continues to evolve, and the direction from various health and infectious disease authorities continues to change, these protocols are subject to change. For the most up-to-date version of these protocols, please visit our website at:

www.sealytutoring.com/resources/covid-19-protocols

Questions

If you have any questions about these protocols, please don’t hesitate to contact our office by email or by phone. Contact information is provided below:

E: info@sealytutoring.com

P: 604-900-9808